SMS Marketing – short message service marketing – is the ability to connect with your patients over text message. It gives you the power to directly communicate with appointment reminders, send updates and notifications, and even solicit patient feedback. Start collecting those five-star reviews!
Marketing via text messaging is fast, engaging, and especially efficient. Research shows the average open rate for text messages sent as a marketing campaign is 98%, and consumers overwhelmingly say SMS marketing gave them a better customer service experience.
Utilizing text messaging in your overall marketing plan can increase patient satisfaction and office efficiency. If you are curious about adding this to your practice growth plan, let’s connect HERE to discuss the details.
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